Seller Guarantee
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Exchange & Refund Details:
No. You must contact us prior to sending your return, as the return address may be different from the address your order was originally shipped from. Please note that refunds for merchandise returned without contacting us cannot be guaranteed.
RETURN FOR EXCHANGE
An exchange will be provided after we have received, inspected and confirmed the returned item. Exchanged Product will be shipped to you within 3 working days
RETURN FOR REFUND
A refund will be provided to the original method of payment after we have received, inspected and confirmed. All customers must contact us after sending the package back and provide us with the tracking information in order for us to process the refund. Some financial institutions can take up to 3 business days to process the refund. Please allow a few business days for your financial institution to reflect the refund on your statement prior to contacting us.
HOW MAY I CONTACT YOU?
- You may contact us by e-mail at faye@amandahairs.com. We always guarantee a response within 24 hours and will be happy to help you!
Warm Tips:
- Custom made orders can't be exchanged and returned except for our mistakes.
- If you have any other questions,be free to e-mail us at faye@amandahairs.com. We're here to help!
